Affiliate Villain: Gadget Shop - Affiliate Window

I've awarded Gadget Shop the Affiliate Vilan for December not for any direct-affiliate reason; they've approved commissions very quickly - but because they've messed me round as a consumer!

I ordered my Pleo with them last Wednesday, late Thursday evening I got an email saying it had been dispatched with next-day delivery. So I waited in all day Friday.

It didn't come then. So I waited in Monday and half-way through the day I gave up. I managed to call City Link and they said they had no deliveries for me. So I called up Gadget Shop and she said that it actually hadn't gone out on the Thursday and she'll call me back to let me know what's going on.

Well I got that call back saying that it was dispatched that day (Monday) - well there's still no sight of it.

I've now been on hold for ten minutes and have just spoke to someone. The young lady has just put me on hold again whilst she finds out whats going on!

Well apparently they're not getting stock until Friday, so they'll be sent out Saturday and with me Tuesday / Wednesday next week - so that's ten days later than they said!

The thing is, they'd already approved those Pleo commissions on the Monday - not good!

The thing is, if I was running an ecommerce business and I saw that a product was being delayed I'd found out who ordered it and email them saying it had been delayed - it'll save time and money in the long run with people having to bother your team with calls. And also I'd make sure I'd look elsewhere next time I went to buy a gadget!