Why Can't CD Wow Be More Like Play.com?

It really pee'd me off. Some git did a load of fraudulent transactions on one of my company credit cards on CD WOW. It appeared that CD WOW has done nothing about it. I called up the credit card company (BofS) and they reversed the transactions. Then more appeared on CD WOW.

Who goes and spends around £700 in a few days on CD Wow - with all the transactions being between £37 and £43. Would you think it was fishy?

Well on the other end of the scale, I bought a book from Play.com - just £9.00 and because I'd ordered a Pleo Dinosaur from them in the past they wanted me to call up and confirm I'm who I say I am.

To me this is fantastic. Every merchant should try and guarantee as much as possible that the orders aren't fraudulent.

I wonder who are the best and worst merchants at protecting you from fraud?